Privacy Policy

At Piñago rentals, protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.pinagorentals.com, our clothing and equipment rental services, or interact with us in any other way.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, particularly to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required under applicable law.

1. Collection of Personal Information

We collect the following personal information:

  • First and last name
  • Mailing and delivery address
  • Email address
  • Phone number
  • Payment information (via a secure processor)
  • Rental history
  • Size, style or equipment preferences (if applicable)

This information is collected when you:

  • Create a user account
  • Make a reservation or rental
  • Make a payment
  • Fill out a form or contact us

2. Use of Information

We use your personal information to:

  • Manage your account and reservations
  • Process payments and coordinate delivery or pickup
  • Communicate with you about your rental
  • Improve our services and products
  • Send you promotional communications (with your consent)
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Our service providers (delivery, payment, website hosting, etc.)
  • Legal authorities if required by law
  • Our business partners, only with your consent

All our partners are committed to maintaining the confidentiality and security of your data.

Third-Party Websites and Links

Our site may contain links to other websites or online platforms operated by third parties. When you access these external sites, which are not affiliated with Piñago rentals or under our control, we recommend that you carefully review their privacy policies, security measures, and terms of use.

We do not guarantee or assume responsibility for the privacy or security practices of these third-party sites, nor for the accuracy, completeness, or reliability of the information found on these sites.

Any information you share in public or semi-public areas, including on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms. The use of such information, whether by us or by third parties, may not be subject to restrictions.

The inclusion of these links on our site does not imply, unless otherwise explicitly stated, approval of the content or the owners or operators of those platforms.

4. Data Retention

Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. It is then securely deleted or anonymized.

5. Security and Fraud Prevention

Please note that no security measure is completely foolproof, and we cannot guarantee 'absolute security'. Additionally, any information you send to us may not be secure during transmission. We recommend that you avoid using unsecured channels to send us sensitive or confidential information.

The duration for which your personal information is retained depends on various factors, such as whether we need the information to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Security and Fraud Prevention

We also use your personal information to prevent, detect, and investigate potentially fraudulent, illegal, or malicious activities.

If you choose to use our Services and create an account, you are responsible for maintaining the security of your login credentials. We strongly recommend that you do not share your username, password, or other access information.

If you believe your account has been compromised, please contact us immediately.

6. Your Rights

Depending on your place of residence, you may be entitled to all or some of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply under certain circumstances, and in some cases, we may deny your request as permitted by law.

  • Access your personal information
  • Request corrections to inaccurate information
  • Withdraw your consent in certain cases
  • Request the deletion of your information, subject to legal obligations
  • Communication Preferences Management: Subscribe or unsubscribe to promotional emails

To exercise your rights, please contact us using the details below.

7. Cookies

We use cookies to:

  • Improve navigation on our site
  • Analyze user behavior
  • Provide a personalized experience

You may configure your browser to refuse cookies, although some features of the site may not function properly.

8. International Users

We’d like to let you know that your personal information may be transferred, stored, and processed outside your country of residence. This may involve our team members, trusted service providers, and partners in other countries.

When we transfer your data outside of Europe, we take every step to ensure it remains protected. We use approved safeguards such as the European Commission’s Standard Contractual Clauses or equivalent contracts authorized by the UK’s competent authority. In cases where the destination country is officially recognized as offering adequate data protection, additional measures may not be required.

9. Privacy Officer

For any questions, concerns, or requests regarding your personal information, please contact us: info@pinagorentals.com

Piñago rentals

📅 Last updated: April 04, 2025